At JianQuan Tools, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website. By accessing and using our services, you agree to the practices described in this policy.

1. Collection and Use of Personal Information

When you use JianQuan Tools services, we may request personal information. You are not required to provide this information, but if you choose not to, we may not be able to provide certain products, services, or respond to your inquiries. The following are some examples of personal information we may collect and how we use it:

• Personal Information: When creating an account, purchasing products, downloading updates, or contacting us, we may collect information such as your name, email address, phone number, shipping/billing address, and preferences.

• Payment Information: We may collect payment details (such as credit card information) to process orders. This information is securely handled through trusted third-party payment processors.

2. What Personal Information Do We Collect?

• Account Registration and Purchases: When you create an account, make purchases, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and order preferences.

• Compliance with Legal Requirements: In some cases, such as customs declarations or regulatory requirements, we may need to request government-issued identification.

3. How We Use Your Personal Information

• Order Processing: We use your personal information to process orders and deliver products and services.

• Communication: We may use your contact details (email or phone number) to send you order updates, product releases, software updates, or promotional offers. You may opt-out of these communications at any time by updating your preferences.

• Identity Verification: We may use your personal information to verify your identity when necessary.

• Internal Use: We may use your data for internal purposes such as auditing, data analysis, and improving our services.

4. Collection and Use of Non-Personal Information

We also collect data that is not directly linked to any individual, such as:

• Usage Data: Information such as IP address, device type, browser type, location, and time zone that helps us understand user behavior and improve our website.

• Aggregated Data: We may collect and analyze data on how users interact with our website to improve products, services, and marketing.

This non-personal information is used for analytical purposes, improving customer experience, and refining our website and product offerings.

5. Cookies and Other Technologies

• Cookies: JianQuan Tools uses cookies and similar technologies to enhance user experience. Cookies help us track site usage, improve functionality, and tailor our marketing efforts.

• Log Files: We automatically collect information like IP addresses, browser types, and operating systems through log files to analyze website performance and improve services.

• Pixel Tags: We may use pixel tags to measure the effectiveness of emails and advertisements. This data is used to optimize our marketing strategies.

You can manage cookie preferences through your browser settings, but disabling cookies may impact some website features.

6. Data Protection and Security

JianQuan Tools is committed to protecting your personal information. We use encryption technologies such as TLS (Transport Layer Security) to secure your data during transmission. Our servers and storage systems are protected by physical and electronic measures to ensure data security. We store your account and password information in encrypted form.

7. Disclosure of Personal Information

We may disclose your personal information in the following situations:

• Legal Compliance: If required by law, legal processes, or government authorities.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the relevant parties.

• Service Providers: We may share information with trusted third-party service providers who assist with business operations (e.g., payment processors, shipping companies).

We ensure that any third-party services we engage with comply with strict data protection standards.

8. Privacy Issues and Contact Information

If you have any questions about our privacy practices, wish to update your personal data, or have concerns about possible violations of privacy laws, please contact us. You can reach us at:

• Email: yc1283@jianquan-tools.com

• Address: No.28 Dongqi Road, Zhangjiagang City, Suzhou City, Jiangsu Province, China

We will review and respond to any privacy-related inquiries and take appropriate actions as needed. If you are not satisfied with our response, you may escalate the issue to the relevant regulatory authority in your jurisdiction.

9. Changes to the Privacy Policy

JianQuan Tools reserves the right to update or modify this Privacy Policy. We will notify users of significant changes by posting updates on this page. Please review this policy periodically for any updates.